Why are your tours so reasonably priced?
Does a single traveller pay a single supplement on your tours?
When and how do I book your tour?
Can I hold a seat on of your tours?
Can I get a tour brochure?
What kind of food do you provide?
All of our meals are made of good quality ingredients and we can cater to any dietary requirement. There is always drinking water on board and we offer fruit and snacks in between the meals. Please let us know at time of booking, if you require a gluten free, vegetarian, lactose free diet or even if you just don’t like seafood, red meat or spicy food.
Each itinerary states what type of meals are included on your tour.
CB – Continental Breakfast
FB – Full Breakfast
CCB – Crew Catered Breakfast
PL – Picnic Lunch (sandwich, roll, wrap catered by crew)
BL – Bought Lunch (provided by a cafe, bakery, local shop)
SBOL – Supplied by a third party (during activities)
CCD – Crew Catered Dinner
RD – Restaurant Dinner
BD – Buffet Dinner
What luggage size is suitable for your tours?
Luggage allowances depend on the length of tour you are travelling on. If you are travelling / staying for longer, you can store a bag securely at your hotel or at our headquarters.
We supply soft travel bags on some of our tours. The bags are complimentary and do not have to be returned. On other tours we do have a bag size limit. As each tour is different, a packing list along with luggage allowances are sent out 4 weeks prior departure. If you require this information early, please contact us.
In addition to your main travel bag, you can bring a little shoulder bag or backpack to carry your water bottle, camera and personal items.
What should I bring on tour?
We send out an email / letter with a suggested packing list, weather forecast, airport information and other helpful information 4 weeks prior your tour departure. If you need this list earlier, just get in touch.
Will there be refrigeration for my medicine?
Can I charge my camera or phone while on tour?
You can recharge at all accommodation places.
Is there camping involved in your tours?
There is no camping on any of our tours. We stay in ensuited cabins, motels, hotels and fixed safari tents on our tours. Each itinerary describes exactly the style of accommodation provided while on tour.
If you request a private tour, camping options can be offered. Our private camping tours include, a quality swag, sleeping bag, pillow and tent. We also have comfortable stretcher beds on offer for those that would like to sleep off the ground.
How can my family contact me while on tour?
Where do you pick up?
Do you charge a surcharge when paying my holiday with credit card?
We accept Mastercard and Visa Card payments for our tours. Deposit payments do not incur a credit card fee. Final payments by credit card incur a 1.2% surcharge. Other payment methods are direct deposit and by cheque.
Do I need travel insurance?
Australian Iconic Tours recommends our passengers to have personal travel insurance. It covers the loss or damage to your personal items, illness or injury while on tour or short notice cancellation on your part. Travel insurance will also cover you before and after our tour. We have had passengers in the past, who believed nothing will ever happen to them, but had a fall in the shower one week before the tour or even got injured on the way to the airport. Having no travel insurance can get very cost intensive and it is better to travel with a good peace of mind.
Should I travel when I am not well?
Australian Iconic Tours has the well-being of all travellers in mind.
If you are unwell before joining the tour or on the morning of departure, it is your obligation to disclose any pre-existing medical or other condition that may affect the risk that either you or any other person will suffer injury, loss or damage. Most of our tours take us to remote locations and emergency assistance can take several hours to arrive.
A number of tours take us on dirt road tracks to remote locations and emergency assistance may take several hours to arrive. If you are unwell, travelling can make an illness or condition worse.
If you suffer any injury or illness, Australian Iconic Tours may provide evacuation, first aid and medical treatment at your expense. By joining our tour, you accept these terms and conditions and consent to such evacuation, first aid and/or medical treatment.
AUSTRALIAN ICONIC TOURS
Free Call 1800 814 218
Int.Phone +61 8 7225 2332
1 Price Avenue,
© 2008 - 2020 Copyright
Australian Iconic Tours
Truely Tribal Pty Ltd
All Rights Reserved
Australian Iconic Tours cancelled all tours from mid- March through to the end of August in 2020 due to Covid19 restrictions. Every Single Traveller has received a Full Refund of all payments made. We, Australian Iconic Tours, are not handling the situation any different in 2021 and 2022.
If borders are closed / closed again or government / health authorities are preventing us from travelling, all our travellers receive a full refund.
If by law you are required to quarantine for 14 days before joining our tour in a particular state or you are required to quarantine when returning home, Australian Iconic Tours is accepting your cancellation as a covid-related cancellation and you are receiving a full refund.
Please note: If you have made a payment by credit card, we cannot refund credit card fees. These are bank related charges which cannot be recovered.
AUSTRALIAN ICONIC TOURS
Fully Accredited, Licensed and Insured Tour Company in Australia